Terms

Last updated October 7, 2026

Prison Pen Pal Hub is a directory where family and friends list adults in prisons and jails, in the U.S. and around the world, who want pen pals. By listing someone or using the directory you agree to these terms.

Who can list, and who can be listed

• You must be 18 or older. The person you list must be 18 or older, must know about the listing and must want it.
• The person must be held in a prison or jail: a U.S. state or federal prison, a county jail, or a prison in another country.
• At launch we do not list anyone convicted of a crime against a child.

What a profile must be

• True: the name and ID number as the prison has them, and the conviction, listed honestly.
• Photos of the listed person only: no other people, no hand gestures, nothing that could read as a gang sign.
• No names of victims or other people, nothing sexual, nothing threatening.
• No requests for money, commissary, gifts, packages or financial help.

We screen every profile when it is submitted and may hold it for a person to review. We can ask for a change, decline a profile, or take one down if it breaks these rules, if the listed person or the facility asks us to, or if the information turns out to be false.

Prison rules

Some prison systems have rules about pen-pal listings and can discipline people because of them. We publish the rules we know of, quoted from each department's own policies (rules by state), and ask for your confirmation before a profile goes up in those systems. Those policies can change at any time, and you are responsible for deciding, with the person you list, whether to list them. We are not a law firm and nothing on this site is legal advice.

Price, renewals and refunds

• A profile costs $50 for one year. Renewal is $40 a year. Nothing renews automatically.
• If we decline a profile, or you decide not to go ahead before it goes live, you get a full refund.
• Once a profile is live, payments are not refunded. You can take the profile down at any time with your private manage link.

Mail and contact

We never read, forward or handle mail. Writers contact listed people directly and at their own discretion. We are not responsible for correspondence between writers and listed people. Never send money to someone you only know through letters.

Your private manage link

Anyone who has your manage link can change the profile. Keep the email it came in, and write to us if you think someone else has it.

Contact

Questions, takedown requests and reports: hello@prisonpenpalhub.com or report a profile.